Client Relations & Inbound sales Professional
- Artivatic
- 3 - 4 years
- Remote
- 3 years ago
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Job Description
- Coordination of clients' concerns and adjustment of the services or products to the clients' needs
- Resolving of any issues on the clients' site and cooperation with respective other departments
- Identification of new business opportunities by monitoring of inbound marketing channels and activities
- Maintenance of existing and building of new relationships by provision of any necessary support and recommendations on new opportunities
- Ensuring a high-performing customer service system
- Monitoring of performance and analysis of reports in order to derive improvement plans
- Degree in business, marketing or any other related field
- At best, practical experience in a similar position
- Strongly developed networking and communication as well as analytical skills
- High customer-orientation and business acumen
- Ability to organize projects simultaneously and keep an eye on the details
- Interpersonal skills as well as the will and ability to cooperate with people from other departments and managerial levels
Job Classification
Industry: InsuranceFunctional Area / Department: Customer Success, Service & Operations
Role Category: Customer Success
Role: Customer Success Associate
Employement Type: Full time
Contact Details:
Company: ArtivaticLocation(s): remote
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Keyskills: Analytical skills Interpersonal skills Networking inbound marketing Client relationship Customer service Monitoring Inbound sales
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