Delivery Manager @ Refyne

Launching Refyne products and services to new clients in an effective and efficacy.

Resolve clients complaints in an effective and respectful patient manner

Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives

Research key customer wants and needs

Suggest solutions that answer client s needs and wants

Ensure timely launch and delivery of the employee financial wellness benefits

Serve as the contact point for key clients and internal teams

Gather, report, and communicate clients feedback on service, technology, and product delivery

Measure, track and analyze key account metrics

Create reports for upper management

Keep abreast with industry and market trends and best practices

Proven working experience of 3 to 5 years in event management and on-ground product launch.

Experience in managing a large portfolio of clients, vendors and Agencies .

Excellent knowledge of management methods and techniques

Proficiency in English - written and verbal

Aptitude in networking and building relationships

Ability to think strategically and to lead

Ability to prioritize and meet critical deadlines

Being a Delivery Manager requires 70% of travel

Be the part of an experienced founding team that has a highly successful startup track-record

Work with a team backed by some of the best global investors

Flexible working hours; we are well-equipped to allow our teams to work remotely, whenever they want

Competitive salary with other employment perks

Be part of the team that is on the path of creating India s first real-time, on-demand salary platform