Relationship Manager @ Refyne

Responsibilities

Resolve clients complaints in an effective and respectful patient manner
Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives
Research key customer wants and needs
Suggest solutions that answer clients needs and wants
Ensure timely launch and delivery of the employee financial wellness benefits
Serve as contact point for key clients and internal teams
Gather, report and communicate clients; feedback on service, technology and product delivery
Measure, track and analyze key account metrics
Create reports for upper management
Keep abreast with industry and market trends and best practices

• Proven working experience of 3 to 5 years in event management and on-ground product launch.

• Experience in managing a large portfolio of clients , vendors and Agencies .

• Excellent knowledge of management methods and techniques

• Proficiency in English - written and verbal

• Aptitude in networking and building relationships

• Ability to think strategically and to lead

• Ability to prioritize and meet critical deadlines

• Travel 30%

• Be the part of an experienced founding team that has a highly successful startup track-record

• Work with a team backed by some of the best global investors

• Flexible working hours; we are well-equipped to allow our teams to work remotely, whenever they want

• Competitive salary with other employment perks

• Be part of the team that is on the path of creating India s first real-time, on-demand salary platform