Network Engineer(Spanish Language)
- Diverse Lynx
- 0 - 4 years
- Hyderabad
- 3 years ago
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Job Description
Skill required: - At least 1 years of hands-on IT experience supporting and resolving juniper and Cisco switches.
- Client VPN troubleshooting experience.
- Experience working with monitoring tools and ticketing tools
- Should be willing to work 24/7 shifts.
- Internet Protocols: TCP/UDP/IPv4/IPv6
- Networking: Really strong Layer2 switching (Mac tables, vlans, STP, etc.) and L3 protocols (routing concepts, ARP, HSRP, NAT, VRFs etc.)
-Work to resolve standard Operational break fix and non-complex incidents
-Create Standard Documentation, Checklists and follow SOP per ITIL Best practices Key Roles and Responsibilities:
- Monitor infrastructure remotely.
- Ensure that the assigned infrastructure at the client is configured, installed, tested and operational.
- Investigate first line support calls assigned and identify the root cause of incidents and problems.
- Ensure the efficient and comprehensive resolution of incidents and requests.
- Report and escalate issues to 3rd party vendors if necessary.
- Perform the necessary hand over procedures in cases where shift work is required.
- Produce breach and other reports to identify failures and short-comings.
- Client VPN troubleshooting experience.
- Experience working with monitoring tools and ticketing tools
- Should be willing to work 24/7 shifts.
- Internet Protocols: TCP/UDP/IPv4/IPv6
- Networking: Really strong Layer2 switching (Mac tables, vlans, STP, etc.) and L3 protocols (routing concepts, ARP, HSRP, NAT, VRFs etc.)
-Work to resolve standard Operational break fix and non-complex incidents
-Create Standard Documentation, Checklists and follow SOP per ITIL Best practices Key Roles and Responsibilities:
- Monitor infrastructure remotely.
- Ensure that the assigned infrastructure at the client is configured, installed, tested and operational.
- Investigate first line support calls assigned and identify the root cause of incidents and problems.
- Ensure the efficient and comprehensive resolution of incidents and requests.
- Report and escalate issues to 3rd party vendors if necessary.
- Perform the necessary hand over procedures in cases where shift work is required.
- Produce breach and other reports to identify failures and short-comings.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Engineering - Hardware & Networks
Role Category: IT Network
Role: Network Manager / Administrator
Employement Type: Full time
Contact Details:
Company: Diverse LynxLocation(s): Hyderabad
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Keyskills: TCP Networking VPN IPV6 HSRP Spanish Troubleshooting CCNA Operations STP
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Diverse Lynx
Diverse Lynx is your Go to Place for all IT needs. We combine industry leading expertise and our personal dedication for all your needs. Established in 2002, we are headquartered in Princeton NJ with an off-shore delivery center in New Delhi, India.
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