3 years of experience as a Product Support Analyst / Technical Support Analyst Expertise in SQL and Excel In-depth knowledge of at least a few of the retail and merchandising demand and fulfillment processes like inventory allocation replenishment, merchandising buying, product attribution, pricing, promotions and clearance activities Ability to perform root cause analysis to get to the bottom of the issue Ability to do abstract problem solving and ideation
Ability to perform under pressure and multitask Knowledge of database management and detection, reporting, analysis, and resolution of issues Strong verbal communication, written communication Strong stakeholder management Fashion industry experience will be an added advantage Bachelors degree or equivalent Expertise in Power BI or Tableau will be a plus
Keyskills: Root cause analysis Database management Technical Support Analyst power bi Product Support Analyst Merchandising Stakeholder management Analyst 3 Inventory SQL
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