Helpdesk Senior Associate @ NTT Global Delivery

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Helpdesk Senior Associate

NTT Global Delivery
0 - 1 years
Bengaluru
4 years ago
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Job Description

NTT DATA Services currently seeks a Client Tech Support Associate to join our team in Bangalore .

-Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.

-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.

-Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role

-basic MS troubleshooting.

-Basic computer knowledge.

-Basic TS on networking.

-Basic technical skills for troubleshooting on issues related to computers.

Requirements :

- 6 Months of experience.

- Good Communication Skills.

- rotational shift.

- Basic Technical TS skills.

Job Classification

Industry: IT-Software, Software Services
Functional Area: IT Software - Other,
Role Category: Programming & Design
Role: Programming & Design
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: NTT Global Delivery
Location(s): Bengaluru

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Keyskills: IT services Business process Automation SAP Networking Helpdesk Outsourcing Troubleshooting Information technology Technical support

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Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

NTT Global Delivery

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industr...

Helpdesk Senior Associate @ NTT Global Delivery

Home > Programming & Design