Program Manager - Diversity ( SCM Last Mile) @ Yellow Box Hr Services

Job Description

Key responsibilities of the role will include:

Structure India Operations Program for SDS.

Launch innovative support models and locations to cater to the businesses and languages supported by SDS

Collaborate with multiple stakeholders across WW SDS, CS India, WWCP, IT, HR, Training functions to deliver on setting up SDS Operations in VCS across multiple locations in India.

Travel Across India locations - 25% of the time

Monitor the overall progress: anticipating risks, resolving issues and initiating corrective action as appropriate.

Basic qualifications:

Bachelor's degree

3+ years Project/Program Management experience

Experience in Last Mile Delivery or Customer Service Operations

Excellent written, oral communication and Interpersonal skills; and the ability to build trust and partnerships with key stakeholders in a global setup and across teams and levels.

Ability to manage multiple timelines and commitments, working independently in ambiguous scenarios.

Preferred Qualifications:

Advanced degree (MS, MA, MBA) from an accredited university

Program and Project Management proficiency across multi-site locations

Process improvement experience via DMAIC, Six Sigma, Kaizens and use of LEAN

Perks and Benefits

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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