Technical Support Engineer - MDM @ Talent Corner

Job Description

Requisition Details

Proposed Job Position

Technical Support Engineer - MDM

Department

TSD

Vertical / Technology

MDM

Level

L1

Experience

2-3 years system administration, desktop support, 1 year MDM support

No. of Vacancies

1

Shift

General

Location

Pune

Core Competencies Required

Windows desktop and server administration. Mobile Device Management (MDM) server administration preferably in VMWare Workspace MDM, reporting. Mobile device enrolment, removal. Mobile device support.

Job Description

1. Logging tickets in ticketing tool.
2. Resolving assigned MDM tickets as per SLA.
3. MDM server administration
4. Mobile device enrolment and removal in the MDM system
5. Logging tickets with MDM OEM for any product issues and coordination till resolution.
6. Coordination with Mobile device vendor in case of any device-related issue.
7. Troubleshooting issues related to MDM agents on mobile devices.
8. Periodical review of tickets

Preferred Qualification

Engineering Diploma or Degree

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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