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Exclusive Walk-in Drive for International @ Infosys BPM

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 Exclusive Walk-in Drive for International

Job Description

Exclusive Walk-in Drive for International Voice Process (Customer Support) on 25-Feb-2020 (Tuesday) at JP Nagar, Bangalore

Walk-in Interview Details:

Interview Date: 25-Feb-2020 (Tuesday)

Interview Timings: 10:30 am to 12:30 pm

Referred by: DS-Sneha (6366233***)/ DS- Farzana (6366552***)

Interview Venue Details:

Infosys BPM Ltd

#785, Ground Floor Axis Sai Jyoti

15th Cross 100 Feet Road

Sarakki, 1st Phase J P Nagar

Landmark Sindhuri Convention Hall.

Bangalore

Contact Person: Ramya

Job Location: Bangalore

Qualification: Any Graduate with no backlogs

Shifts : Flexible for 24/7 shifts

Experience : 0-5 Yrs

Job Description:

  • Managelargeamounts of incoming and outgoing calls
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Identify and assess customers needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Should be ok to work in 24X7 environment and night shifts.
  • Should be ready to work in a target oriented portfolio

Skills:

  • Proven customer support experience or experience as aclient service representative
  • Excellent communications skills
  • Ability to listen and active problem solving skills
  • Good interpersonal skills
  • Ability to handle pressure
  • Ability to multi-task, prioritize, and manage time effectively

The candidate should carry below mentioned documents in Original:

  • Carry print out of this email along with your update resume;
  • Carry all your educational and Employment documents;
  • 2 Color Passport Size Photographs.
  • ID Proof Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory

Disclaimer:

  • Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.

Also refer friends, if profile matches the requirement, ask them to walk-in directly to the venue, ask them to mention DS-Sneha & Ramya on top of their resume!!

Thanks & Regards,

Sneha B

Recruiter| Talent Acquisition-India|Infy HR

Email:bo********a@in****s.com

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Exclusive Walk-in Drive for International

Contact Details:

Company: Infosys
Location(s): Bengaluru

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Infosys BPM

Infosys BPM, the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, P...