Hiring for Technical support-Server support (B2B-Voice)
Roles & Responsibilities:
o Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
o Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
o Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.
Candidate Profile-
o Any grd fresher or ug with 1+year exp in tech support can apply
o Salary upto 5.8 LPA+unlimited incentives
o Excellent verbal skills in English Language.
o SERVER knowledge is must.
o Excellent knowledge of Exchange Server 2007/2010, Active Directory,DNS,DHCP& Operating Systems
o Network troubleshooting and should be well versed with Microsoft Office Outlook 2003/2007/2010.
o Flexible with 24/7 Environment.
Mahi
9213701*** / 8287502***
ma************t@gm**l.com
A leading recruitment firm in Delhi hiring for Senior Software Engineer in Delhi & Bangalore