Hiring for Technical Support Associate-L1 Support (B2B voice)
Roles & Responsibilities:
o Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
o Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
o Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.
A leading recruitment firm in Delhi hiring for Senior Software Engineer in Delhi & Bangalore