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Associate Technical Support Analyst - Desktop @ Optum A UnitedHealth

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 Associate Technical Support Analyst - Desktop

Desired Candidate Profile


Positions in this function provide local technical support to Optum, part of UnitedHealth Group family of businesses, computer user community. It includes installations, upgrades, computing problem resolution, and diagnosis of issue severity, recovery and project implementation.The selected analyst would be working for SMART Spot. This is a one-stop IT (Desktop/ Laptop/ Software) Solution provision.Primary Responsibilities:Work as a part of a dynamic team involved with providing technical support and issue resolution to internal customers, which may include users of all types and skill levelsSecurity access processing, ID tracking, maintenance of reporting logs; password reset assistance, PC hardware/ software inventory checks and stocking of spare parts as well as more advanced troubleshooting and support

Education:

UG:   B.Tech/B.E. - Computers

PG:  Any Postgraduate - Any Specialization

Contact Details:

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Optum A UnitedHealth

Optum, a UnitedHealth Group Company Careers at Optum If youre going to change careers, why not look for an employer thats out to change everything? If you have that kind of appetite for change, Optum is the right place for you. As part of the growing UnitedHealth Group family of businesses, ...