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Software Application Product Support Version @ Creative Hands

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 Software Application Product Support Version

Job Description

  • Exposure to Software Product,database management, scripting, issues escalations, bug fixing etc.
  • Attend customer calls
  • Update the software system
  • Willingness to work in rotational shifts
  • Coordinate with QA and development team members for action
  • Provide the necessary status update to the customer within the specified time frame
  • Production Monitoring
  • Attend trainings / Submit assignments
  • Timely status report submissions
  • Proper handholding with peers and knowledge transfer
  • Show a significant improvement in customer satisfaction level

Required Candidate profile


  • Database knowledge is required ( SQL queries )
  • Exposure to Software Product,database management, scripting, issues escalations, bug fixing etc.
  • Attend customer calls
  • Update the PTS system
  • Willng to work in rotational shifts
  • Coordinate with QA and development team members for action
  • Provide the necessary status update to the customer within the specified time frame
  • Production Monitoring
  • Attend trainings / Submit assignments
  • Timely status report submissions
  • Proper handholding with peers and knowledge transfer
  • Show a significant improvement in customer satisfaction level 
Please send resume to - Cr*************2@gm**l.com   

Thanks,

Job Classification

Industry: IT-Software / Software Services
Functional Area: IT Software - Application Programming, Maintenance,
Role Category: Other
Role: Other
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization, Graduation Not Required
Post Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization, Doctorate Not Required

Contact Details:

Company: Creative Hands
Location(s): Chennai

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Keyskills:   fresher technical support Product Support Database Management SQL Queries Customer Satisfaction Version Control

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₹ 2,00,000 - 3,00,000 P.A

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Creative Hands

Why Choose Us: Creative Hands HR Consultancy is Start up firm, formed by young and dynamic entrepreneurs having experience and knowledge in US Financial Market recruiting. Our Business Approach: Systematic and streamlined methodology of recruitment The clear defined approach hel...