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Cluster Manager-Pune @ Quess Corp ikya Human

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 Cluster Manager-Pune

Job Description

Cluster Manager - Pune

Summary: The role will entail developing in-depth understanding of Key Accounts of different industry verticals - F&B / Hospitality / FMCG / FMCD / Healthcare & Wellness / Lifestyle. The role also requires an efficient leader who monitors the operations and hence ensures efficiency in execution at any point in time.

The role will report to a Zonal Manager

Direct Reports: 5-7 Key Account Executives

Responsibilities:

Merchant Acquisition:

Set up and lead the team to achieve merchant acquisition goals and targets

Track progress against plan by implementing strong processes & review mechanism using well - defined metrics

Account Management:

Set up and drive the team to achieve active merchant targets through effective servicing

Ensuring effective deployments, training and farming of merchants acquired

Plan, assess & implement monetization avenues

Map Competition:

Monitor competition activity in key accounts and ensure appropriate response strategies are formulated and implemented

Share best practices internally for growth of the larger team

Team and Stakeholder Management:

Contributions in the areas of leadership development, employee engagement, organization development and capacity building

Work with internal stakeholders including Marketing, Customer experience

Requirements:

MBA from Tier 2/3 campus with good academic record

Proven working experience of 4-6 years in sales/business development with at-least 1 year in modern trade / Key account management

Excellence communication and influencing skills

Should have handled team and processes like goal setting, performance management, etc.

Strong ethics and discretion while dealing with customers

Drive for result, able to demonstrate/quantify success relative to established targets and metrics

Strong bias for action, problem solving and ownership

Ability to develop strong relationships with stakeholders and be a team player

Exposure to start up environment is an added advantage.

Employement Category:

Employement Type: Full time
Industry: Telecom / ISP
Role Category: Sales / BD
Functional Area: Not Applicable
Role/Responsibilies: Cluster Manager-Pune

Contact Details:

Company: Quess Corp ikya Human
Location(s): Pune

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₹ 8 - 14 Lakh/Yr

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Quess Corp ikya Human

IKYA Human Capital Solutions