Mega Walk-in Interview For Mnc Bpo Company @ Dream Hunt Technology

Hiring for email banking process

6 days working
Day shifts
Good communication
Fresher exp both can apply
18 k inhand

Reference on resume Dream hunt HR

Call HR for interview -9258414***

Daily Walk-in -10am-4pm
Interview Address -Infotech Center ,5th Floor ,Gurgaon Sec 21 ,Near Kapaseda border (Hanuman Chowk)

Job description

Roles and Responsibilities:

Resolving phone, and email customer inquiries.

Processing and logging incoming calls.

Identifying customer needs.

Attending training sessions to know better about existing and new products and to develop

better customer service skills.

Forwarding and escalating inquiries to relevant individuals and departments.

Contacting customers to give them accurate feedback on the progress of their inquiries.

Providing outstanding customer service and follow the issue till closure.

Updating customer information as required.

Maintaining confidentiality of information.

Performing other duties as the need arises.