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Walk-In for International Voice Process @ Infosys BPM

Home > Customer Service (International)

 Walk-In for International Voice Process

Job Description

 

Walk-In Drive with INFOSYS BPM Ltd. for International Voice Process (Technical & Customer Support) on 03-Dec-19 (Tuesday) at JP Nagar, Bangalore


Walk-in Interview Details:

Interview Date: 03-Dec-19 (Tuesday)

Interview Timings: 10:30 am to 12:30 pm

Referred by: DS-Sneha (6366233***) / DS-Roshni (9606062***)


Interview Venue Details:

Infosys BPM Ltd

#785, Ground Floor Axis Sai Jyoti

15th Cross 100 Feet Road

Sarakki, 1st Phase J P Nagar

Landmark - Sindhuri Convention Hall.

Bangalore

Contact Person: Ramya


Job Location : Bangalore

Qualification : Any Graduate with no backlogs

Shifts : Flexible for 24/7 shifts

Experience : 0 to 3 Yrs 

Job Description: 

  • Managelargeamounts of incoming and outgoing calls
  • Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.
  • Should be ok to work in 24X7 environment and night shifts.
  • Should be ready to work in a target oriented portfolio.


The candidate should carry below mentioned documents in Original: 

  • Carry print out of this email along with your update resume;
  • Carry all your educational and Employment documents;
  • 2 Color Passport Size Photographs.
  • ID Proof - Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory

Also refer friends, if profilematches the requirement, ask them to walk-in directly to the venue, ask them to mention DS-Sneha on top of their resume!!



Thanks & Regards,

Sneha B

Recruiter| Talent Acquisition-India|Infy HR

Email:bo********a@in****s.com

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (International)
Functional Area: Not Applicable
Role/Responsibilies: Walk-In for International Voice Process

Contact Details:

Company Name: Infosys Bpm
Location(s): Bengaluru

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₹ 2.0 - 3.0 Lakh/Yr

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Infosys BPM

Infosys BPM, the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, P...