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Hiring for Order management Chennai location @ Infosys BPM

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 Hiring for Order management Chennai location

Job Description

Infosys BPM planning to hire candidates for Order management Chennai location - Friday, 22nd Nov. PFB Details.

Please mention DS Deepika on top of your resume.

Venue :

Infosys BPO Ltd.,

Tidel Park

South Wing, C Block, 4th Floor

Taramani

Chennai 600113, India

POC Rini

Date : Friday, 22nd Nov

Timings: 10 AM to 12:00 PM

Job Details:

Yrs of experience: Min 2ys Relevant Experience

Shifts : Night Shifts

Domain : SnF

Job location : Chennai.

Responsibilities

Process Training & Certification: Conducts training for the team IN ORDER TO ensure right skilling

Talent Management: Supports the TL by training people on Process /domain as part of the growth plan IN ORDER TO ensure high E-Sat

SLA Compliance: Executes transaction as per prescribed guidelines and timelines in order to meet SLA targets. Participates / supports the TL in the daily huddles, provides training /inputs on processes / business to the team in order to ensure delivery predictability.

Process compliance: Executes transaction processing in order to meet quality standards. Conducts QC/QA programs as part of the quality plan in order to ensure adherence to process steps.

Customer interaction: Handles / helps resolve escalations at the process level in order to ensure high customer satisfaction

Knowledge Management: Reviews and validates the inputs from PEs and creates case studies / FAQs in order to capture tacit knowledge

Process Reengineering: Participate in the ideation process and produces the documentation and trains the team on the reengineering process in order to meet client and internal commitments on a continuous basis

Mandatory Skills / Experience:

Supply Chain domain experience (Order Management / Fulfilment)

Good Communication skills

Sound Analytical ability

Good Presentation skills

Good client interfacing skills

Preferred Skills / Advantage:

SAP / SFDC Experience

Certification on Supply Chain Management

E2E Manufacturing knowledge

Aerospace knowledge

IMP NOTE

Must carry mandatory Documents while attending interview:

Appointment & Relieving letter (Previous Employers if applicable)

Current employer offers letter and Salary revision letter with annexure (if applicable) whichever pertains to your current salary.

Last 3 months salary slips.

10th & 12th Mark Sheet & Board Certificate

All UG/PG Graduation Mark Sheets (Each year separate mark Sheet or consolidated mark sheet& University Certificate)

Address Proof Aadhar card/Voter ID/Passport/Driving license and Pan card

Resume & Passport Size Photo

Please ask your friends /Colleagues also to walk for the drive if their profile matches the requirement.

Disclaimer:

Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.

Original Government ID card is must for Security Clearance.

Please ask your friends /Colleagues also to walk for the drive if their profile matches the requirement

Thanks & Regards,

Deepika C

HRO -Talent Acquisition |Infosys BPM Ltd

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Supply Chain / Logistics
Functional Area: Not Applicable
Role/Responsibilies: Hiring for Order management Chennai location

Contact Details:

Company Name: Infosys BPM
Location(s): Chennai

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₹ 3.5 - 8 Lakh/Yr

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Infosys BPM

Infosys BPM, the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, P...