Infosys BPM planning to hire candidates for Order management Chennai location - Friday, 22nd Nov. PFB Details.
Please mention DS Deepika on top of your resume.
Venue :
Infosys BPO Ltd.,
Tidel Park
South Wing, C Block, 4th Floor
Taramani
Chennai 600113, India
POC Rini
Date : Friday, 22nd Nov
Timings: 10 AM to 12:00 PM
Job Details:
Yrs of experience: Min 2ys Relevant Experience
Shifts : Night Shifts
Domain : SnF
Job location : Chennai.
Responsibilities
Process Training & Certification: Conducts training for the team IN ORDER TO ensure right skilling
Talent Management: Supports the TL by training people on Process /domain as part of the growth plan IN ORDER TO ensure high E-Sat
SLA Compliance: Executes transaction as per prescribed guidelines and timelines in order to meet SLA targets. Participates / supports the TL in the daily huddles, provides training /inputs on processes / business to the team in order to ensure delivery predictability.
Process compliance: Executes transaction processing in order to meet quality standards. Conducts QC/QA programs as part of the quality plan in order to ensure adherence to process steps.
Customer interaction: Handles / helps resolve escalations at the process level in order to ensure high customer satisfaction
Knowledge Management: Reviews and validates the inputs from PEs and creates case studies / FAQs in order to capture tacit knowledge
Process Reengineering: Participate in the ideation process and produces the documentation and trains the team on the reengineering process in order to meet client and internal commitments on a continuous basis
Mandatory Skills / Experience:
Supply Chain domain experience (Order Management / Fulfilment)
Good Communication skills
Sound Analytical ability
Good Presentation skills
Good client interfacing skills
Preferred Skills / Advantage:
SAP / SFDC Experience
Certification on Supply Chain Management
E2E Manufacturing knowledge
Aerospace knowledge
IMP NOTE
Must carry mandatory Documents while attending interview:
Appointment & Relieving letter (Previous Employers if applicable)
Current employer offers letter and Salary revision letter with annexure (if applicable) whichever pertains to your current salary.
Last 3 months salary slips.
10th & 12th Mark Sheet & Board Certificate
All UG/PG Graduation Mark Sheets (Each year separate mark Sheet or consolidated mark sheet& University Certificate)
Address Proof Aadhar card/Voter ID/Passport/Driving license and Pan card
Resume & Passport Size Photo
Please ask your friends /Colleagues also to walk for the drive if their profile matches the requirement.
Disclaimer:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance.
Please ask your friends /Colleagues also to walk for the drive if their profile matches the requirement
Thanks & Regards,
Deepika C
HRO -Talent Acquisition |Infosys BPM Ltd
Infosys BPM, the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, P...