Your browser does not support javascript! Please enable it, otherwise web will not work for you.

Senior Technology Support Executive @ Infosys BPM

Home > Technical Support / Helpdesk

 Senior Technology Support Executive

Job Description

Mega Walk-In Drive with INFOSYS BPM for Multiple Skills on 13th /14th & 15th Nov 19 at JP Nagar, Bangalore

Walk-in Interview Details:

Interview Date: 13th /14th & 15th Nov 19

Interview Timings: 10 AM to 12 PM

Referred by: DS-Sneha

Interview Venue Details:

Infosys BPM Ltd

#785, Ground Floor Axis Sai Jyoti

15th Cross 100 Feet Road

Sarakki, 1st Phase J P Nagar

Landmark Sindhuri Convention Hall.

Bangalore

Contact Person: Ritu / Umashankar

Job Location: Bangalore (Should be flexible for other location as well)

Qualification : Any Graduate with no backlogs

Shifts : Flexible for 24/7 shifts

Experience : 1-4 Yrs

Job Description:

Skill Set 1: ADA/Functional testing-

  • Update existing tests/Create new tests in the automation test suite for ADA testing.
  • Write test planning documentation from requirements specifications.
  • Review all testing documents and other test-related documentation.
  • Assist in implementation of the overall testing strategy.
  • Ensure that quality standards are adhered to during the development of products.
  • Add new tests and expand the automation test suite.
  • Collect and create test data for functional and non-functional testing.
  • Run functional and non-functional tests.
  • Liaise with developers during the Software Development Life Cycle (SDLC).
  • Provide estimates for test activities.
  • Minimum 2 years of experience in Accessibility Testing (American Disability act testing)
  • Hands on experience in using any of the market tools such as NVDA, JAWS or any other tools used for ADA testing and worked on projects to sign off the same for ADA compliance
  • Good hold on the guidelines to test for ADA as per the WACG 2.0 /2.1 standards
  • Should have strong Analytical abilities, Technical and Communication skills 
  • Note HP ALM/Quality center is mandatory

Kindly Note:: We are looking for Agile functional testing profiles with ADA testing expertise.

Skill Set 2: CCNA- 

Responsibilities:

  • Good understanding transmission protocols PDH/SDH/DWDM/SONET/OTN etc. Network Provisioning for circuits ranging from E1/T1 to OC192 level.
    Co-ordination with field technicians for turning up circuits.
    Troubleshooting of circuits to rectify alarms.
    Participate in Knowledge Management/calls with client to ensure highest levels of service offerings to clients in own technology domain within the guidelines, policies and norms of Infosys

Technical & Professional Requirements:

  • 1-4 years of experience Telecom Transmission/Transport.
  • Good knowledge on transmission Protocols,
  • Excellent communication skills.
  • Ability to work in team environment and client interfacing skills.
  • Analytical skills
  • Experience and desire to work in a Global delivery environment

Skill Set 3: Selenium-

Responsibilities:

  • Update existing tests/Create new tests in the automation test suite (using Selenium).
  • Write test planning documentation from requirements specifications.
  • Review all testing documents and other test-related documentation.
  • Assist in implementation of the overall testing strategy.
  • Ensure that quality standards are adhered to during the development of products.
  • Add new tests and expand the automation test suite.
  • Collect and create test data for functional and non-functional testing.
  • Run functional and non-functional tests.
  • Liaise with developers during the Software Development Life Cycle (SDLC).
  • Provide estimates for test activities.
  • Selenium with HP ALM/Quality center is mandatory

Kindly note:: We are not looking for any Manual/functional testing.This is for Automation testing with Selenium only.

Skill Set 4: Data Warehouse ETL Testing-

Job Description-


Design, Build and configure applications to meet business process and application requirements.
Good To Have Skills :Agile Team Practices

Responsibilities :

  • Good understanding of Data Warehousing concepts, Data Analysis, Data ware house architecture and Designing
  • Experienced in DW Projects ETL Testing against DW Testing with informatica
  • Knowledge on testing process in creation and execution of functional scripts
  • Apply business and functional knowledge including testing standards, guidelines, and testing methodology to meet the teams overall test objectives
  • Defect management
  • Track defects to closure and keep defect repository up - to date
  • Excellent communication skills

Technical Experience:

  • Testing Experience with 2 years Informatica Tool experience
  • Talent should have Knowledge of ALM
  • Talent should be able to execute the scripts
  • Talent should be able to Create the scripts
  • Talent should have knowledge on Agile Methodology
  • Talent should have knowledge on Defect Management


The candidate should carry below mentioned documents in Original:

  • Carry print out of this email along with your update resume;
  • Carry all your educational and Employment documents;
  • 2 Color Passport Size Photographs.
  • ID Proof Pan Card, Driving License, Voters ID, and Passport. AADHAAR CARD-Mandatory

Also refer friends, if profilematches the requirement, ask them to walk-in directly to the venue, ask them to mention DS-Sneha on top of their resume!!

Thanks & Regards,

Sneha B

Recruiter| Talent Acquisition-India|Infy HR

Email:bo********a@in****s.com

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Senior Technology Support Executive &

Contact Details:

Company Name: Infosys BPM
Location(s): Bengaluru

+ View Contactajax loader


 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ Not Disclosed

Similar positions

Technical Support Associate-Contract

  • Varite India
  • 1 to 4 Yrs
  • Bengaluru
  • 28 days ago
₹ Not Specified

Technology Consultant and Advisory - CLOUD

  • Impact Infotech
  • 12 to 16 Yrs
  • Hyderabad
  • 1 month ago
₹ Not Specified

Senior Sales Executive

  • Impact Infotech
  • 1 to 3 Yrs
  • Hyderabad
  • 1 month ago
₹ Not Specified

Senior Business Analyst

  • Impact Infotech
  • 4 to 8 Yrs
  • Ahmedabad
  • 1 month ago
₹ Not Specified

Infosys BPM

Infosys BPM, the business process outsourcing subsidiary of Infosys, was set up in April 2002. Infosys BPM focuses on integrated end-to-end outsourcing. Infosys BPM operates in India, Poland, the Czech Republic, the Netherlands, Ireland, South Africa, Brazil, Mexico, Costa Rica, the United States, P...