Travel Associate_UK Inbound Travel @ Obox Hr Solution

Job Description

Currently we have the below opening for our UK Inbound Travel Process:

Position: Travel Associate

Requirements: Male Candidates Only, Should be fully vaccinated

Qualification: Graduate or HSC with a minimum of 6 months of experience

Fresher with good communication skills, IATA background will be an added advantage

Preference: Candidates from Travel (Non-Ticketing), Customer Service, Sales background

Role & Responsibilities:

Access and negotiate multiple information systems to answer questions
Ability to understand customer's needs with strong objection/response handling
Interact with other departments on behalf of the customer
Adherence to policy and guidelines as specified by the client and the organization
Adhere to productivity and service level norms
Provide knowledgeable assistance for a wide number of products and customer situations
Provide information about products and services offered
Use all necessary tools and resources provided in assisting customers
Provide a level of customer service that meets the specific client requirements in building mutuality and customer relationships
Provide timely feedback to the client on customer complaints

Compensation: Best in the industry + Night Allowance + PF

Location:Millennium Business Park, Mahape, (Ghansoli), Navi Mumbai, Maharashtra 400710, IN

Working Days:6 Days working (1 Rotational Week Off)

Working Time: 8:00 PM to 5:00 AM (Fixed Night Shift)

If the above mandate interests you, please send in your updated resume to na****a@ob***r.com

Regards,

Ms. Namrata Singh

Senior Executive- HR

Direct: +91 8879292***

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Keyskills:   travel desk coordination communication skills