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Engineer Trainee @ Servion

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 Engineer Trainee

Job Description

Job Opening Details back to list Reference Code: RRF005488 Job Title: Engineer Trainee Category: Job Description: #LI-DNI
Excellent communcation (Oral and written) skills. Call handing experience with US customers. Serve as the first point of contact for customers seeking technical assistance over the phone or email.
Excellent Communication (written as well) Skills. Technical support and customer service experience. Solid understanding of large scale applications, network architectures, monitoring and issue management. Monitoring servers and validating the alerts from monitoring Dashboards. Fetching and sharing server health check reports for customers. Experience in handling ticketing tools and Monitoring Dashbaords. Interact with a Wide Range of Customers and Technical Issues. Analytical and process-oriented approach. Basic understanding in networking servers and components. Talking to clients and computer users to determine the nature of any problems they encounter Key Skills: Cisco CVP Location: CHN Required Experience: Not Specified Positions: 1 Contact Person: Kathiresan Email ID: ka*******n@se****n.com,

Employement Category:

Employement Type: Internship
Industry: IT - Software
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Engineer Trainee

Contact Details:

Company: Servion Global
Location(s): Mohali, Chandigarh

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Servion

Servion enables business transformation for enterprises in the area of customer experience management (CEM). Servion is platforms led solution provider who is focused on enhancing the customer experience by automating & integrating customer interaction channels. Servion’s IP platforms ServDesign...