With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for
We are inviting applications for the role of Process Developer, Banking
The positions operate in a dynamic environment and are well suited to those with strong processing skills and a positive, can do attitude. The candidate must also be willing to work flexible and varying shifts through the year and also must react positively, patiently and effectively to calls seeking clarifications, have a customer centric approach in problem solving.
Responsibilities
Work well on Commercial & Equipment Finance requests sent by the channels
Quick and detailed in interpreting the request of the customer
Work well in the current frame of things & have the ability to escalate when required
Should have a customer focused approach & should be able to resolve issues.
Relationship management ability with internal customers
Qualifications we seek in you
Minimum qualification
MS Office (Word & Excel)
Understanding of Banking and Lending Operations
Understanding of regulatory compliance
Good English Comprehension Skills
Good Attention to Detail
Comprehend the issue & should be a problem solver
High customer service orientation
Strong team player
Able to work under pressure
Ability to respond to stretch situations of volume spikes as and when the need arises
Preferred qualification
Good Communication
Quick Learner, Energetic & Self Starter
MS Office
Good interpersonal skills and ability to work independently
Good analytical skills and strong customer focus.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...