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Seeking women technologist returning @ Hewlett Packard

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 Seeking women technologist returning

Job Description

Adaptive Management Services - Career Reboot

Job Description:

This position is designated as part of the HPE Career Reboot Program. To be eligible for the position, you must meet the program requirements;

 

HPE Career Reboot

Career Reboot is designed to help talented individuals transition back to work after taking time away to raise children, care for a loved one, or follow other pursuits. Heres how it works:

 

If you have 5 or more years of experience and were away from the workforce for a minimum of 12 months, you are eligible for:

  • A temporary assignment lasting up to 12 weeks.
  • Online training to refresh your technical knowledge and skills.
  • Mentorship, buddy programs, and other networking support.
  • The opportunity to apply for full-time employment at the end of your assignment.

 

HPE Pointnext is the innovative IT services organization part of Hewlett Packard Enterprisebuilt to make Hybrid IT simple and power the Intelligent Edge. As an agile technology partner, we help our customers modernize their legacy infrastructure with the flexibility of the cloud, and maximize the value of their connected devices. We make their mission our mission: To drive rapid transformation across an enterprise on a customers terms.

 

Responsibilities:

  • Operate, Administer and Govern customer setup.
  • Provide leadership in technical problem management and the resolution of all issues, working closely with end customers and HP remote and field support staff.
  • Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers;
  • Participate in after-hours remote support rosters;
  • Identify and contribute to projects to improve product support, customer satisfaction and team efficiency;
  • Be aware of, and contribute to the improvement of, team performance as measured in the team Business Fundamentals Tables (BFT).
  • Technical writing skills will be required to publish Issue resolution documents (KM & KT)
  • Required to communicate effectively with Technical and Non-Technical stakeholders and should have the ability to drive the conversation/discussion
  • Must be able to interact with colleagues from different countries and background (own team, members of SC and Product Divisions)
  • Participate/Drive ITIL based change management, Problem management, incident management.

Qualifications and skills:

  • Full time 10+2+3 education and a minimum of 5 years of work experience
  • Highly motivated, team player, with excellent written, communication, relationship-building and influencing skills
  • Demonstrated experience leading complex projects, change management and collaboration with multiple stakeholders

We offer:

  • A competitive salary and extensive social benefits
  • The diverse and dynamic work environment
  • Work-life balance and support for career development

Employement Category:

Employement Type: Full time
Industry: IT - Hardware / Networking
Role Category: Technical Support / Helpdesk
Functional Area: Not Applicable
Role/Responsibilies: Seeking women technologist returning from

Contact Details:

Company Name: Hewlett ackard
Location(s): Bengaluru

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₹ 3.0 - 7 Lakh/Yr

Hewlett Packard

Hewlett Packard Enterprise is an industry leading Technology Company that enables customers to go further, faster. With the industry’s most comprehensive portfolio, spanning the cloud to the data center to workplace applications, our technology and services help customers around the world mak...