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Permanent -AM Quality-MNC-Bhayandar @ Pes Hr Services

Home > Quality (QA-QC)

 Permanent -AM Quality-MNC-Bhayandar

Job Description

Job description

Min 2 Yrs Rel Exp
To manage transaction quality profile for a sales/collection process
To conduct audits as per defined guideline
To drive calibration sessions
To conduct training for group of agents, when needed
pp**i@pe**r.com/8097278***

Required Candidate profile

Any Graduate BPO QA experience
Should be well versed with MS Office
Should have excellent communication skills
Preferred to have six sigma knowledge &QC tools
Must have good analytical skills to conduct various analysis and RCA on a weekly/monthly basis

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Quality (QA-QC)
Functional Area: Not Applicable
Role/Responsibilies: Permanent -AM Quality-MNC-Bhayandar

Contact Details:

Company: PES HR Services
Location(s): Mumbai

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₹ 5 - 8 Lakh/Yr

Pes Hr Services

Company is one of the leading names involved when it comes to offering solutions pertaining to the web in order to cater with the demands of the corporate world. With a team of dedicated individuals and the trust that our customers have in us, we have reached the great heights. With a well-establish...