Project Manager
- SMC Global Securities
- 5 to 9 Yrs
- Delhi, NCR
- 3 years ago
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Job Description
- Partner Onboarding, Partner Management & Profitability from Partners
- Product Training & Quality Support and Enhancement
- CRM Enhancement, Dialer Integration, Ensuring smooth integration between Website, LMS and Dialer
- To build and develop target customer database on CRM.
- Liasoning with Insurers for the smooth functioning of various departments
- To ensure maximum optimisation of CRM for analysing reports and various other database
- Seeking Attribution of the cases from the Insurer Partners and taking follow ups and proving proof to get the case credited in companys account
- To understand the problem statement of the Business and provide right solution into the system so that the productivity of an agent increases
- Develop and define product roadmaps and feature concepts
- Define relevant market segment and product positioning
- Plan and coordinate with design, development analytics, testing team for planning different phases.
- Provide Product Training to floor manager and sales executives to enhance productivity
- Planning, evaluating, implementing and continuously improving all aspects of training functions and processes in sync with business growth
- Liasoning with various Insurers for the proper execution of their product and issuance
- Preparing process flows of all the department for the smooth functioning of the center, ensure internal and auditory compliance
- Ensure Good Service in end to end process for sales team and customer ride
- Provide prompt and efficient service to client including appropriate escalation of any issues, assisting customer in Claim settlement and coordinating with the concerned department for an immediate resolution
Employement Category:
Employement Type: Full timeIndustry: Broking
Role Category: Embedded / System Software
Functional Area: Not Applicable
Role/Responsibilies: Project Manager
Contact Details:
Company: SMC Global SecuritiesLocation(s): Delhi, NCR
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₹ 5 - 9 Lakh/Yr
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SMC Global Securities
SMC Group, founded in 1990, is India's leading share and stock broker, provides a wide range of financial services and investment solutions. A blend of extensive experience, diverse talent and client focus has made us the best Currency broking house in India. We are also amongst the first financia...
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