JC Digital Repair Specialist A @ Reliance Jio Infocomm

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JC Digital Repair Specialist A

Reliance Jio Infocomm
0 - 4 Years
Visakhapatnam
3 years ago
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Job Description

Job Description :

Job Responsibilities :
1. Interact with customers on handset related issues
2. Troubleshoot handset defects
3. Handle handset related queries
4. Record job entry in Customer Relationship Management portal
5. Upgrade software of handsets
6. Assemble / dismantle smartphones (unibody/duobody)
7. Repair handsets by changing screen, speaker, mic, camera etc
8. Repair handsets by PCB swap, charging connecter replacement etc
9. Deposit of cash collected through service
10. Verify handsets for exchange
Skills & Competencies :
1. Customer Focus
2. Communication skills
3. Problem Solving skills
4. Handset repair skills
5. Knowledge of spares operations
6. Knowledge of CRM Systems

Employement Category:

Employement Type: Full time
Industry: Telecom
Functional Area: Customer Service
Role Category: Diploma
Role/Responsibilies: JC Digital Repair Specialist A

Contact Details:

Company: Reliance Jio Infocomm
Location(s): Visakhapatnam

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Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Reliance Jio Infocomm

Jio promises to shape the future of India by providing end-to-end digital solutions for businesses, institutions and households and seamlessly bridging the rural-urban divide. When you walk through our doors anywhere in the world, you'll find a group of sharp-minded individuals working in a challeng...

JC Digital Repair Specialist A @ Reliance Jio Infocomm

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