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Inviting applications for the role of MT, Collections
We are looking for a Collections Representative who would be responsible for managing all collection and dispute resolution activities in accounts receivable and related settlement processes.
In this role, you will be responsible for all the activities related to Order to Cash domain.
This includes the collection of invoices and the management of all related processes dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration.
The Debt Collector will effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.
Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
Ability to handle, trouble shoot, and resolve recurring or occasional bottlenecks
Effectively communicate and support the collection goals, while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all collection efforts.
Receive notification for reimbursement and perform acceptability analysis within threshold
Relevant work experience
Good Communication Skills
Ability to learn ERP systems
Good analytical and problem-solving skills
Excellent MS Office skills including MS Excel
Good conceptual knowledge and experience in tax activities preferred
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.,
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...