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Principal Consultant- Salesforce/Veeva @ Genpact India

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 Principal Consultant- Salesforce/Veeva

Job Description

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Principal Consultant Salesforce_Veeva

Function : Operations

Location: Noida, India

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rulebreakers and risktakers who see the world differently, and are bold enough to reinvent it. Come, transform with us.

Are you the one we are looking for

Inviting applications for the role of Principal Consultant Salesforce_Veeva

In this role, you will be responsible for Application Support Operations and maintenance of multiple applications & databases, used by business units and infrastructure teams. To support Engineer using Agile Methodology and should have an end to end understanding of business use cases, to transform them into an effective and strategic solution. Work with business people to have a real time understanding of business problem and, craft the solution which really fits into needs.

Responsibilities

  • Technical expertise on salesforce.com and/or Veeva, understanding of the real-world use of salesforce automation and business processes.
  • Configuration and implementation of Enterprise solution & Architecture of Veeva suite of products
  • Ability to develop solutions to complex problems that require a high degree of ingenuity, creativity and innovation within the boundaries of industry compliance regulation.
  • Strong understanding of the Pharma / Life Sciences domain.
  • Proficiency in Veeva implementation and functionalities like cycle plan, call management, Sample management, Accounts management, Multichannel activities, Product management, Territory management etc.
  • Experience in large data migrations using SF Data Loader and ExportImport salesforce utilities.
  • Ability to understand CRM data model and articulate solutions that are scalable
  • Excellent interpersonal communication, problem solving skills and Business analytical skills
  • Be able to analyze the CRM Data and develop data migration plans from legacy systems into Veeva platform
  • Excellent communication skills, both written and verbal, to articulate concepts and ideas related to assigned projects and customer support
  • Strong teamwork skills with the ability to work in cross-functional, global teams as well as independently
  • Ability to resolve technical issues.
  • Provide data analyst, administration and system support to Veeva CRM platform

Qualifications we seek in you

Minimum qualifications

  • B.Tech/B.E/ MCA
  • Excellent written and verbal communication skills

Preferred qualifications

  • At least 4-7 years of CRM experience preferably in Veeva, minimum 2-3 years in Salesforce
  • Experienced in data analysis and migration of CRM data from legacy systems into Veeva
  • Proficiency in Veeva Vault implementations, Engage, CLM management, Co-Browse and Approved Email
  • Experience in developing Apex Classes, Apex Triggers, Batch Apex & Process Builder.
  • Expertise in building Visualforce Pages, Visualforce Custom Controllers, Components, Custom Objects, Reports, Dashboards, Tabs and Customer Portal

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, client focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

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Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: IT Operations / EDP / MIS
Functional Area: Not Applicable
Role/Responsibilies: Principal Consultant- Salesforce/Veeva

Contact Details:

Company: Genpact India
Location(s): Noida, Gurugram

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Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...