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Labs Manager/ Network Engineer @ Sophos

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 Labs Manager/ Network Engineer

Job Description

Job Purpose :

Sophos makes IT security simple with next-generation solutions that protect networks, servers, and devices, wherever they are. Today, more than 100 million users in 150 countries and a global network of channel partners trust Sophos to deliver simple solutions to complex security challenges. Focused on innovation and backed by a global network of Sophos Labs threat intelligence centers and industry- leading support, Sophos delivers solutions that are simple to deploy, maintain, and manage, enabling organizations to focus on performance and growth. Sophos is cybersecurity made simple.

We are looking for a Network Engineer to join our Network Security Group in Ahmedabad, India. Sophos NSG develops industry leading Firewall, SG UTM, Secure Wi-Fi, and Secure Web Gateway products.

The engineer will assist in building, supporting and deploying the hardware and software for development and quality assurance teams across global Sophos labs/data-centers. This individual will apply his/her skills in systems administration and network administration to support the usage needs of the engineering teams and the broader organizations. Along with technical skills, the position requires someone who can maintain careful documentation and keep the extensive lab inventory current in a DevOps fashion based on Infrastructure as Code principles.


Roles & Responsibilities :


  • [30% time] Technical liaison to DevOps/Lab Manager as subject matter expert in the following areas:
  • Technical interface to all internal organizations (e.g., Security, IT, etc.) and external (e.g., ISP, Equipment Vendors technical selection, staying abreast of key technical partner roadmaps, etc.) entities
  • Maintain IT components as needed. Configure and maintain networking and site infrastructure (switches, routers, security components, VPNs etc.) as required
  • Implement improvements to existing Labs Infrastructure (e.g., maturity of cell architecture)
  • Responsible for capturing work activity in JIRA and plan effort accordingly using scrum principles
  • [70% time]
  • Hands-on, in office/lab, NSG-ELS team support of the following
  • Root Cause Analysis of recurring lab infrastructure challenges
  • Diagnose and fix hardware or software problems as necessary in supported systems.
  • Addressing high priority interrupt issues as identified by Management (e.g., augmenting existing staff in deployment of new HW platforms, etc.)
  • Install server and other hardware in the labs
  • Install necessary software (typically Linux distributions) in a reproducible manner.
  • Ensure maximum lab uptime meeting internal organization SLAs.
  • Support the engineering teams in performing product development and testing and day-to-day operations and maintenance.

Experience & Skills :


  • 5+ years of system administration and support experience.
  • Hands-on experience installing and configuring a wide variety of servers, operating systems, security appliances, and applications.
  • Thorough understanding of networking concepts and ability to configure them, such as switches, VLANs, IP routing, and firewall rules.
  • Comfortable in navigating a Linux command line and OS through command line.
  • Able to modify Linux operating systems and debugging system issues.
  • Working Experience on storage devices with ISCSI and FC is required.
  • Experience with virtualized environments such as VMware vSphere, vCenter, Microsoft HyperV, Citrix Xen, Proxmox (KVM).
  • Hands on experience with Windows Server operation system with Active directory.
  • Experience working in Software/Hardware QA or a similar testing environment highly desirable.
  • Excellent communication skills, written and verbal.
  • Excellent organization and time management abilities.
  • Onsite availability is a must.

Equal Opportunity Employer

Sophos is committed to equality opportunity in all areas of its work. All qualified applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, color, age, disability or sexual orientation.

If you choose to explore this opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our data protection policy which can be found here and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please reply to this or other emails from Sophos clearly stating your request, or follow the steps set out in the data protection policy describing your individual rights. If you have any questions about Sophos data protection practices, please contact da***********n@so***s.com.


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Employement Category:

Employement Type: Full time
Industry: IT - Hardware / Networking
Role Category: Network / System Administration
Functional Area: Not Applicable
Role/Responsibilies: Labs Manager/ Network Engineer

Contact Details:

Company: Sophos technologies
Location(s): Ahmedabad

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₹ 9 - 16 Lakh/Yr

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Sophos

Company ProfileSophos technologies Pvt LtdAs a worldwide leader in next-generation cybersecurity, Sophos protects nearly 400,000 organizations of all sizes in more than 150 countries from todays most advanced cyberthreats. Powered by SophosLabs a global threat intelligence and data science team So...