Global Payroll Administration Manager @ Hitachi

The Global Payroll Administration Manager is responsible for leading and managing a team that provides global specific payroll operations support. They work closely with their team to collect key data inputs from various teams (e.g., Benefits, Compensation, Mobility) to administer the disbursement of pay. The Payroll Administration team is the face of payroll to Hitachi employees, working with third party payroll suppliers, Total Rewards COE, and BU HR to answer and resolve queries. They ensure that Hitachi employees get paid in a timely fashion, and that Hitachi is disbursing pay in compliance with regulatory requirements and company policies.

This role will be a mixture of remote working and based from Hitachi s office in Bangalore.

What you bring to the team

We re looking for a team player, who is motivated by delivering great work and the Hitachi vision. Some of the skills and experience we look for includes:

• Leads and provides guidance to the Global Payroll Administration teams

• Monitors service delivery trends and SLA completion rates, suggesting execution improvements and changes as necessary

• Creates, updates, and maintains employee assignment and pay details

• Analyzes all off-cycle payroll requests and validates payroll inquiry/requests

• Processes regular and off-cycle payroll and distribute payments

• Processes payroll accounting and reconciliation

• Partners with third party payroll supplier as applicable

• Ensures Payroll Service Level Agreements are met with internal customers

• Monitor metrics/KPIs, gather customer feedback, and determine areas for improvement

• Partners with the Total Rewards COE to conduct quarter and year-end activities including preparation of interfaces and reports

• Provides support for Legal and regulatory reports

• Acts as a point of escalation for payroll inquiries, redirecting complex or unusual inquiries to Payroll Administration Lead or Total Rewards COE