Gis Analyst @ Sygnific services

Job Description

Responsibilities   -Provide world-class technical support to end-users of ESRI software to effectively diagnose and resolve incidents, while making a positive impression   -Work well in high energy, fast-paced, enthusiastic, positive, and collaborative culture
-Identify, understand, and articulate solutions for customer issues by means of ArcGIS knowledge including ArcGIS for Desktop, ArcGIS for Desktop extensions, and other related desktop technologies
-As the Subject Matter Expert, document technical issues via incident tracking which involves authoring, technical editing, and publishing of Knowledge Base articles as well as authoritative online content
-Interpret user issues to determine or recommend software changes to product engineers
-Work in other technical areas of software support as customer and business needs require   - Knowledge about the GIS Server is an added advantage.

Employement Category:

Employement Type: Full time
Industry: IT - Software
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Gis Analyst

Contact Details:

Company: Sygnific Services
Location(s): Pune

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