Teller
- Standard Chartered
- 1 - 4 Years
- Jaipur ,
- 3 years ago
- Email to a friend
- Report this job
Job Description
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
- Deliver quality service while carrying out the following transactions among others for customers:
- Cash deposits
- Cash withdrawals
- Demand draft/pay order instructions &ndash accepting and processing
- Accepting instructions for FD breaks
- Effecting internal account to account transfers
- Accepting and processing stop payment instructions
- Ensure that all of the above services are delivered with accuracy and warmth
- Assist in Service Delivery by ensuring timely service to customers so customer traffic is efficiently managed. Recommend workflow changes for customer service with greater efficiency and effectiveness.
- General Reconciliation and Compliance Activities at their level, which may typically include:
- Dual control of Cash functions
- Control of Security stationary
- Review of processing entries and vouchers
- Sales Referrals: where relevant, identify prospects for cross-selling from observation of customer transactions and highlight the same to sales staff
- Contribute to branch performance through referrals, efficient customer service, effective operations controls
- Candidate is aware of bank&rsquos Mis-selling & Sales Policies and ensure adherence all the times.
- Educating customers about alternate banking channels so specific transactions can be migrated to net banking, phone banking, ATMs, etc.
- Ensure Candidate is fully aware of all the policies and procedures issued in relation to ORMA, Group Code of Conduct, KYC/CDD/EDD and Money laundering prevention. Candidate must ensure compliance with these policies and procedures on an ongoing basis. Any suspicious transaction must immediately be reported to the supervising officer.
- Premises management in areas of merchandising, housekeeping as well as store management. Branch upkeep and maintenance
- Responsible for health and safety for all. As part of the Health and Safety guidelines you should:
- Take reasonable care for the health and safety of co-workers and those who may be affected by your actions or your omissions Co-operate with Management to support and promote Health and safety in the workplace
- Ensure that your actions do not put others at risk Work in a healthy and safe manner
- Encourage others to work in a healthy and safe manner
- Report all accidents and incidents and bring to the attention of the management any hazard in the workplace
Our Ideal Candidate
- Graduate/ Post Graduate
- Anywhere between 1 - 4 years of overall experience
- Banking knowledge, understanding of front and back office processes and procedures
- Good Interpersonal Skills
- Strong Communication Skills
- Team-playing ability
- Customer Orientation and sales Focus
Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.
Employement Category:
Employement Type: Full timeIndustry: Banking
Functional Area: IT
Role Category: Customer Service Executive (Voice)
Role/Responsibilies: Teller
Contact Details:
Company: Standard CharteredLocation(s): Jaipur , India
+ View Contact
Fraud Alert to job seekers!
₹ Not Specified
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in
