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Systems Operations Engineer @ Wells Fargo

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 Systems Operations Engineer

Job Description

Department Overview
Enterprise Function Technology within the Enterprise Information Technology (EIT) business is responsible for supporting Enterprise Data technology, Enterprise technology initiatives related to messaging collaboration, risk technology, corporate systems data, and various internal systems and tools.
About the Role
This position is with Data warehousing technical production support team and will be responsible for 16/7 support on rotational bases. Resolve medium/complex technical issues related to assigned applications, systems, databases and ETL. Uses diagnostic and other tools to maintain, troubleshoot and restore service.
Rotating support coverage Sun Sat 5:30AM IST 10:30PM IST.
Job Responsibilities

  • Is responsible for the technical support for Data Warehouse/Data Mart/Data Lake within the Line of Business.
  • Is responsible for analyzing the failures, provide work around and perform Root Cause Analysis for complex ETL jobs and report the same appropriately.
  • Troubleshoot complex incident and provides guidance to less experienced staff.
  • Leads onboarding of new applications to production.
  • Develops new documentation, participates in the development of technical procedures, runbook, playbook and guides
  • Is responsible for applications collect metrics, analyze and isolate any potential bottlenecks
  • Effectively collaborate with the partners (Developer, DBA and infra) in the effective resolution of a given problem and deliver on time
  • Troubleshooting Job failure, Autosys contention due to Server or DB performance, ETL or database failures.
  • Generate and implement innovative solution to bring efficiency and effectiveness.
  • Working knowledge of ETL tool (Ab-initio), Teradata (SQL), Linux and Data warehousing environment is required.
  • Coordination and collaboration skills to work with multiple teams like Infrastructure or DBA or Business.
  • Very good understanding of Version Control process and tools.
  • Ability to communicate clearly and concisely and use strong writing and verbal skills to communicate facts, figures, and ideas to others. Deliver effective presentations and speeches.
  • Consistently generate creative, resourceful solutions to problems, clarify complex data or situations so that others can comprehend, respond, and contribute
Essential Qualifications
  • Graduate/post graduate with 9 years of experience
  • ETL- Ab-initio working experience of 7 year
  • Minimum 8+ years of experience in technical Production support environment.
  • Good knowledge on Hadoop and Big-Data.
  • Database- Teradata experience
  • Scheduler- Autosys experience
  • Sound knowledge on UNIX or Linux Operating System and scripting skills.
Desired Qualifications
  • Knowledge of MapR and Hive.

Job Classification

Industry: Banking
Functional Area: IT Software - DBA, Datawarehousing,
Role Category: Programming & Design
Role: Programming & Design
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required

Contact Details:

Company: Wells Fargo
Location(s): Hyderabad

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Keyskills:   Unix Root cause analysis Linux Production support Diagnostics SAT Ab Initio Teradata Information technology Technical support

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Wells Fargo

Wells Fargo & Company (NYSE: WFC) is a diversified, community- based financial services company with $1. 9 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more ...

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