Job Description
functional direction of agents within the program training classroom environment
Coaching-give feedback to trainees/agents
effective presentation and facilitation skills
Prepare and present training materials
Observe and evaluate trainee performance
Required Candidate profile
2 years experience as Trainers in Chat/Technical process
Experience handling technical support
Ability to create training modules/materials
prepare the training reports
su*****m@em**l.co.in
9911254***
Job Classification
Industry: BPO / Call Centre
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Training
Role: Training
Employement Type: Full time
Education
Under Graduation: Graduation Not Required
Post Graduation: MBA/PGDM in Any Specialization, M.Com in Any Specialization
Doctorate: Any Doctorate in Any Specialization
Contact Details:
Company: EMSOL Employment Solutions
Address: Mumbai
Location(s): Bengaluru
Keyskills:
Process Training
KYC
Anti Money Laundering