Customer Relation Executive
- Conneqt
- 1 - 6 Years
- Hyderabad
- 3 years ago
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Job Description
FOS1.Accounting Background.
2.Support Agency & Account Managers via Phone and mails (With good English knowledge) as interactions to be done with our global partners too.
3.Sending invoices to Customers, following up with Customers for payments as per PTP
4.Resolving Customer disputes if any by coordinating with internal departments, Updating CES for every unique interaction
5.Ensuring Transaction Feedback is closed within timelines.
6.Achieving Monthly Collection Target.
7.Reconciliation from Customer end for payment clarity
8.Should handle direct end to end accounts along with Field Visit.
9.Should be able to Handle high end customers
Person Specifications:
1.Good English comm skills Verbal & written
2.Should be able deal corporate customers
3.Should be target oriented and Good in excel
4.Candidate with some prior work exp in Collections would be preferred
5.Should have 2 wheeler
6.Should be Ok to Travel
Employement Category:
Employement Type: Full timeIndustry: Full time
Functional Area: Telecom
Role Category: Telecom
Role/Responsibilies: Customer Relation Executive
Contact Details:
Company: Conneqt BusinessLocation(s): Hyderabad
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Conneqt
CONNEQT BUSINESS SOLUTIONS LIMITED Tata Business Support Services (TBSS) was set up in 2004 to address the huge internal customer service needs of the Tata Group companies. It endeavours to be a long term partner in addressing all aspects of the outsourcing requirement of its clients. We cater...
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