Management Trainee - DE UW
- Genpact India
- 0 to 3 Yrs
- Bengaluru
- 3 years ago
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Job Description
MT, Underwriting
In this role, you will be responsible for leading teams and service level targets role for P&C Insurance Business. Facilitating goal-level creation for the team in line with Business goals and works with managers to ensure the goals are cascade to all associates. Guiding the talent identification and development process for the team.You will be encouraged to be focused on the Business goals/challenges and know how to seek these using analytics and technology.
Responsibilities
People Management including handling a team size of 20-25 individuals 1:1 s, performance management, problem solving, etc. to be a part of the profile.
Should be able to build strong people and client connect
Willing to work extended shift time as required by business
Proficient knowledge of the insurance industry
Communication with the customers through email and calls.
Ability to keep a Track of SLA s on hourly basis
Presenting the overall status of Business and highlighting major issues and solutions required to Customers
Handling Customer Queries and providing solutions through E Mails and calls.
Resolving internal queries of team members and providing training & periodic refreshers to team members.
Inculcate Lean Six Sigma awareness and drive Process Improvements as required by business
Lead teams and service level targets. Providing mentorship to direct reports, comprised of Domain Experts and Assistant managers
Monitor, analyses and report on trends in the key underwriting performance drivers
Leading weekly/monthly/quarterly discussions on operations with UK partners
Understanding of risks faced by the function and the controls in place to balance and mitigate the risks
Ensuring clarity around priorities and goals for the entire functional area
Ability to function effectively in a team environment exercising good judgment
Working with senior management and other peers for strategy development and execution planning
Approving hiring and redeployment requests within his/her group
Qualifications we seek in you
Minimum qualifications
Graduate in any stream except Technical
Property and Casualty Insurance Knowledge/ Higher Certification in Underwriting (P&C) Preferred
Preferred Skill Set
Excellent interpersonal, written and oral communication skills with ability to work in a team environment under pressure.
Strong analytical skills
Understand and critically analyze data
Proficiency in the use of MS office specifically Powerpoint & Excel
Candidate is required to react to rapidly changing demands and priorities
Able to understand customer request
Eye for Detail High of accuracy
Ability to handle clients and deal with them on an end-to-end basis client calls, dashboards, team s productivity, etc.
Preferred with certification on one of the streams i.e. INTRO 320 , AINS or equivalent certification
Ability to think long-term strategically and operationally
High customer service orientation.
Excellent interpersonal skills with full understanding of UK insurance U/W and claims cycle dynamics and Lloyds market
Excellent written and verbal English
Strong statistical knowledge
Highly motivated and achievement oriented
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: InternshipIndustry: IT - Software
Role Category: Risk / Underwriting
Functional Area: Not Applicable
Role/Responsibilies: Management Trainee - DE UW
Contact Details:
Company: Genpact IndiaLocation(s): Bengaluru
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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