Process Developer - OTC Collections
- Genpact India
- 0 to 3 Yrs
- Hyderabad
- 3 years ago
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Job Description
We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer
Responsibilities
Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
Identify and rectify unidentified cash and manage end to end process of Cash applications.
Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
Qualifications
Minimum qualifications
Graduate in Commerce (B.Com)
Freshers are eligible
Strong English language skills (verbal and written)
Meaningful Experience
Preferred qualifications
Strong Interpersonal Skills (verbal and written)
Significant experience in Accounts Receivable/Order to Cash
Employement Category:
Employement Type: Full timeIndustry: IT - Software
Role Category: Finance / Accounts / Tax
Functional Area: Not Applicable
Role/Responsibilies: Process Developer - OTC Collections
Contact Details:
Company: Genpact IndiaLocation(s): Hyderabad
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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