Manager - Fao Operations (finance Bpo) - R2r
- Hexaware Technologies
- 12 - 15 years
- Mumbai
- 3 years ago
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Job Description
The incumbent would be part of the FAO team, and is the L2 level of escalation in the process; the overall accountability of the process lies with him/her and is a liaison between the senior management and the team. He will be actively involved in the timely completion of the recruitments, overall planning of the project, transitioning from one session to another and co-coordinating with the departments to implement process improvements. He/She would ensure that the process is running smoothly, and all the process deliverables are delivered as per the SLA thus exceeding the expectations of the internal and external clients. Preparing proper actionable, deliverables in case of all processes and resources. Implementation of effective and efficient processes, system & manual to ensure cross functional and cross resources training to make the activity process dependent rather than being person dependent.
Vertical: Finance and Accounting
Scope: End to end Accounting
Reporting To: Operations Manager
Reportees (if Any): Team Leads and Senior Specialists
Mandatory: Graduate in Management with Commerce Background.
Desirable: CA,ICWA OR MBA Finance
Experience
12-13 years of experience in Project Management in end to accounting (R2R). Should have lead transition of large accounting processes across multiple locations and languages. Should have done projects on process improvement and automation implementation. Experience of project accounting and FPnA would be desirable.
Should have handled teams of sizes ranging from 75 to 100, with TLs & PL/AMs reporting into him/her.
Technical Competencies: (Job related)
- Knowledge of Accounts basic and Fundamentals
- Knowledge of all applications used in the process
- Should create a baseline documents for referencing future projects
- Should have worked extensively on MS Office
- Hands on experience on SAP
Soft Skills: (Job related)
- Excellent Communication & Interpersonal skills
- Effective client management
- Excellent People Management skills
- Excellent Analytical skills
Certification
Six Sigma Certificate would be an added advantage.
Interested candidate please mail your resume at ka********l@he*****e.com
Job Classification
Industry: BPO / Call CentreFunctional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Operations
Role: Operations
Employement Type: Full time
Education
Under Graduation: B.Com in Any SpecializationPost Graduation: Any Postgraduate in Any Specialization, Post Graduation Not Required
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization
Contact Details:
Company: HEXAWARE TECHNOLOGIES LIMITEDAddress: Loma IT Park Developers Pvt. Ltd,Ground Floor of I, ncubation Center,Plot No. G4/1,TTC Industrial Area, , Thane Belapur Road,Ghansoli, Navi Mumbai, NAVI MUMBAI, Maharashtra, India
Location(s): Mumbai
Keyskills: Mba Finance O2C R2R Project Management ICWA Transition Project Accounting People Management Skills Operations Management
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Hexaware Technologies
Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...
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