Management Trainee - OTC Collections @ Genpact India

Job Description

We are looking for professionals with OTC proven ability who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/Exceptions

• Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
• Respond to email /phone queries related to disputed invoice
• Research and analyze the disputes/deductions in ERP
• Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
• Find opportunities and recommend solutions for process and automation improvements
• Daily reporting of individual portfolios to track and supervise the past dues
• Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
• Work as a phenomenal teammate to process any Adhoc request in a timely manner.
• Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, optimal and expertly.
• Call out problems to senior staff members and or management as appropriate.

Minimum qualifications

• Any Graduate
• Strong Communication Skills (verbal and written)
• High Energy level

• Good customer handling skills

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Rs 0 - 50K PM Rs 50K - 1 LPA Rs 1.0 - 1.5 LPA Rs 1.5 - 2.0 LPA Rs 2.0 - 2.5 LPA Rs 2.5 - 3.0 LPA Rs 3.0 - 3.5 LPA Rs 3.5 - 4.0 LPA Rs 4.0 - 4.5 LPA Rs 4.5 - 5.0 LPA Rs 5 - 6 LPA Rs 6 - 7 LPA Rs 7 - 8 LPA Rs 8 - 9 LPA Rs 9 - 10 LPA Rs 10 - 12 LPA Rs 12 - 14 LPA Rs 14 - 16 LPA Rs 16 - 18 LPA Rs 18 - 20 LPA Rs 20 - 22 LPA Rs 22 - 24 LPA Rs 24 - 26 LPA Rs 26 - 28 LPA Rs 28 - 30 LPA Rs 30 - 32 LPA Rs 32 - 34 LPA Rs 34 - 36 LPA Rs 36 - 38 LPA Rs 38 - 40 LPA Rs 40 - 42 LPA Rs 42 - 44 LPA Rs 44 - 46 LPA Rs 46 - 48 LPA Rs 48 - 50 LPA Rs 50 - 75 LPA Rs 75 Lakh - 1C PA Rs 1 Crore+ PA

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