Job Description
Prepare MIS reports for BI team- Domestic & International
Develop MIS Documentation and SOP
Providing Highlights of the reports
Provide support in managing existing MIS data
Generate and publish reports & dashboards accurately and within TAT
Required Candidate profile
Must Have Macro, VBA, Advanced formulas
Relevant Contact centre experience
Attrition, Absenteeism, Shrinkage, Occupancy, utilisation, creation of reports, dashboards.
8451808***/va******i@pe**r.com
Job Classification
Industry: BPO, Call Centre, ITeS
Functional Area: Analytics & Business Intelligence,
Role Category: Analytics & BI
Role: Analytics & BI
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any Specialization
Post Graduation: Any Postgraduate in Any Specialization, MBA/PGDM in Any Specialization
Doctorate: Doctorate Not Required
Contact Details:
Company: PES HR Services a div of AMAL INFOSYSTEMS Pvt Ltd
Location(s): Mumbai
Keyskills:
VBA
mis
absenteesim
Occupancy
Advanced Excel
Shrinkage
MS Office
Macros
SQL