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Customer Support Executive - Banking Process @ Hinduja Global

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 Customer Support Executive - Banking Process

Job Description

Warm Greetings from HGS !

We are hiring for the role of customer Support Executive For Banking process.

Customer Support Executive

Job Location : Juinagar ( Navi Mumbai )

Experience : Minimum 6months



Key Responsibilities :

  • Responsible for receiving inbound calls and address customer queries.
  • Answer calls professionally to provide information about products and services.
  • Understanding customer requirements.
  • Providing the right customer experience.

Skills and Competencies :

  • Excellent verbal communication, telephone etiquette, fluency in English and Hindi language, persuasive skills, listening skills, service orientation, integrity.
  • Knowledge of customer service principles and practices.
  • Customer service orientation.
  • Ability to listen and active problem solving skills.
  • Good interpersonal skills.
  • Ability to handle pressure
  • Attention to detail and accuracy.

Education and Experience :

  • Graduate or Experienced in BPO.
  • Fluency in English & Hindi Mandatory.

Regards,

HR Rasika

Interested candidate can send resume - ra*********t@hg**s.com or contact - 9930641***

Employement Category:

Employement Type: Full time
Industry: BPO / Call Center
Role Category: Customer Service (Domestic)
Functional Area: Not Applicable
Role/Responsibilies: Customer Support Executive - Banking Process

Contact Details:

Company: Hinduja Global
Location(s): Mumbai

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Hinduja Global

Hinduja Global Solutions Limited Hinduja Global Solutions Limited Hinduja Global Solutions (HGS), part of the multi-billion dollar conglomerate Hinduja Group, has been offering Business Process Management (BPM) solutions for more than four decades. A leader in customer experience management, HG...