Job Description
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With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it.
Transformation happens here. Come, be a part of our exciting journey
Are you the one we are looking for
Inviting applications for the role of Assistant Vice President, Order to Cash
In this role, you will lead the Global Order to Cash Operations and work closely with the Transformation team to lead the global transformation
Responsibilities- Handle a team of ~ 200 FTEs
- Engage with client stakeholders (CXO-2 level)
- Own operations across Order management, master data, collections, cash application management reporting
- Responsible for creating an environment and culture that fosters process improvement, high-performance teams, employee growth, extraordinary customer service, and market-driven competitiveness in Billing
- Responsible for establishing productivity and quality performance measurements, monitoring performance against established goals, and coaching employees on improvements in execution
- Own all Billing policies, controls, processes, and procedures.
- Enforce all policies, controls, processes, and procedures for Billing.
- Ability to communicate technical problems to the appropriate IT staff for system functionality issues and resolution.
- Ensure all documentation is SOX compliant, up-to-date, accurate, and easy to understand.
- Perform and monitor the Month End process for each location as well as generate and book Circulation Revenue to JDE
- Foster communication and teamwork within and across organizational boundaries, especially with other SSC departments.
- Hire, train, and motivate the Billing team.
Qualifications we seek in youMinimum qualifications- Rich domain experience on end to end Order Management to Cash management (Collections +applications)
- Ability to handle big teams & create a culture of driving excellence ( across geographies)
- Good Communication skills
- Critical and analytical decision-making skills
- Expected to take initiative to refine procedures, notify senior management of potential issues, use tact, be discreet and diplomatic in servicing the client
Preferred qualifications - Industry experience of Pharma is preferred
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter , Facebook , LinkedIn , and YouTube .
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Employement Category:
Employement Type: Full time
Industry: IT - Software
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Assistant Vice President - Order to Cash
Contact Details:
Company: Genpact India
Location(s): Hyderabad