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Quality Analyst/ Non-Voice(Email and Chat) @ Hexaware Technologies

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 Quality Analyst/ Non-Voice(Email and Chat)

Job Description

Roles and Responsibilities
Work with the operations team to improve quality of the associates.


Desired Candidate Profile :

Graduation Mandatory

Minimum 1 year experience as a QA for a Non-voice process(Email and Chat) is mandatory

Good Communication

6 days working

1 Rotational off

24/7 Shifts

Should have experience using the 7QC tools

People from Healthcare background won't be considered



Contact Person :


Ashu Dubey : Officer TAG

7718951*** / 7506635***

as**d@he*****e.com

Job Classification

Industry: BPO, Call Centre, ITeS
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations,
Role Category: Quality
Role: Quality
Employement Type: Full time

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: MBA/PGDM in Any Specialization
Doctorate: Doctorate Not Required, Any Doctorate in Any Specialization

Contact Details:

Company: Hexaware Technologies
Address: Loma IT Park Developers Pvt. Ltd,Ground Floor of I, ncubation Center,Plot No. G4/1,TTC Industrial Area, , Thane Belapur Road,Ghansoli, Navi Mumbai, NAVI MUMBAI, Maharashtra, India
Location(s): Chennai

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Keyskills:   Quality Analysis 7QC Tools

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₹ 50,000 - 3,00,000 P.A

Hexaware Technologies

Hexaware BPS is a unit of Hexaware Technologies Ltd. We are currently staffed at 2000+ people across Navi Mumbai (Mahape) Chennai, Nagpur and US. Ranked 15th in the NASSCOM Top 20 IT Software & Services Exporters from India, we also rank among the Top 20 Best IT employers in India by DQ-IDC fo...