Project Manager - Solution Engineering - Pune
- Screen-Magic
- 5 - 9 years
- Pune
- 3 years ago
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Job Description
Responsibility:
- Leading customer business discovery workshops, requirements elicitation, documentation, solution mapping, gap fit analysis etc
- Risk identification on a regular basis and create mitigation steps
- Assure assigned projects are getting delivered on schedule with quality
- Assure all processes as defined by the company policy are being met by DI & QC (Delivery, Integration & QC) team
- Managing the project developments and support for various customers
- Service Enablement and Operations Management for Customers
- Contribute in leadership strategic meetings for Sales / Pre-Sales
- Coordinate with stakeholders from Customer s side and internal Team Members
- Contribute in the documentation, presentations, demonstrations for Potential Customers, Create reports at regular interval for project stakeholders
- Make critical business decision to meet project expectation ensure projects are getting delivered on schedule
- Manage change request and scope creep and be proactive in early identification of project risk which can de-rail project delivery and notify Delivery Head
- Conduct project closure meeting for retrospection and publish the report
- Ensure the technical and functional transitions for the support team from external vendors.
- Setting up the support processes and strive for quality uptime and continual Improvement
- Providing Soft Skill Training to employees on topics such as Time Management, Effective Communication, Email Etiquettes, etc.
- Project management and Documentation along with Prioritizing the Projects and allocating the desired resources and set SLA s for RFP s,
- Validate the efforts on the proposal that s shared with clients and ensure faster turnaround time.
Requirement:
- 8+ Years of project management experience with 2+ years experience in SaaS company
- Experience implementing and customizing CRM software solutions (SFDC preferred)
- Strong leadership skills with excellent communication, presentation, decision making, time management, organizational, and problem-solving skills
- A very good understanding of Project Management methodologies including hands-on experience in driving various aspect of project management
- Strong technical, analytical, and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisions
- Adept at being detail-oriented with a demonstrated ability to self-motivate and follow through on projects
- Proven track record of taking ownership and of delivering results in a fast-paced environment, including history of successfully delivering projects end to end, through the entire life cycle
- Must be comfortable working in fuzzy environments where boundaries are not clearly defined.
- PMP Certification is preferred.
Job Classification
Industry: Advertising, PR, MR, Event ManagementFunctional Area: IT Software - Application Programming, Maintenance,
Role Category: Project Management
Role: Project Management
Employement Type: Full time
Education
Under Graduation: Any Graduate in Any SpecializationPost Graduation: Post Graduation Not Required
Doctorate: Any Doctorate in Any Specialization
Contact Details:
Company: Screen-MagicLocation(s): Pune
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Keyskills: Project Manager - Solution Engineering
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Screen-Magic
SMS-Magic is the leading text messaging platform for businesses. For over a decade weve been helping companies better connect with their customers and because of our expertise, we are the most recommended text messaging application on the Salesforce AppExchange platform.Our goal is simple: Deliver t...
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