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Reservation Executive - Gurgaon - Infinity @ Infinity Group

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 Reservation Executive - Gurgaon - Infinity

Job Description

Main Job Tasks and Responsibilities

Make reservations for guests looking to stay at hotels.
- Help customers over the phones who are calling to get price quotes
- Reserve rooms or handle guests as walk-ins.
- Set weekly, monthly and yearly monetary goals to achieve.
- Plan, lead, promote and manage the operation to achieve set objectives, budgets and business plan.
- Prepare and implement procedures, guidelines and standards for the operation.
- Check guest in and out of the hotel as part of their reservation duties.
- Maintain some sort of records with all transactions from that day of service.
- Other tasks as assigned by the Reporting Manager/ Officials.

Education and Experience

- Graduate/PG in any stream. (Preferably in Hospitality)
- Experience in hotel reservations.
- Experience with relevant software applications.

Key Competencies

- Excellent written and verbal communication skills
- Organization and planning
- Problem analysis and problem-solving
- Leadership
- Formal presentation skills
- Persuasiveness
- Adaptability
- Innovation
- Judgment
- Decision-making
- Collaboration

Job Classification

Industry: Recruitment, Staffing
Functional Area: Travel, Tours, Ticketing, Airlines,
Role Category: Ticketing/Travel/Documentation
Role: Ticketing/Travel/Documentation
Employement Type: Walk-ins

Education

Under Graduation: Any Graduate in Any Specialization
Post Graduation: Post Graduation Not Required
Doctorate: Doctorate Not Required

Contact Details:

Company: Infinity Group
Location(s): Noida, Gurugram

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Infinity Group

Infinity Group is a leading, privately-owned business and investment holding company headquartered in New York City. The Company actively manages a portfolio of businesses and partnerships focused on (i) the acquisition and transformation of quality real estate; (ii) the turn-around and management o...