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Salesforce UX Architect - - Prodapt Solutions

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 Salesforce UX Architect - - Prodapt Solutions

Job Description

Roles and Responsibilities

  • Executing all visual design stages from concept to final hand-off to engineering in an agile environment
  • Design, architect and communicate requirements impacting the Salesforce Community and work with backend engineering and integration teams to ensure completeness of data exchange from the web to the lower environment and vice versa,
  • Conceptualizing original ideas that bring simplicity and user friendliness to complex design roadblocks
  • Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
  • Present and defend designs and key milestone deliverables to peers and executive level stakeholders
  • Conduct user research and evaluate user feedback
  • Establish and promote design guidelines, best practices and standards
  • Participate in creating a content development strategy
  • Coordinate and set standards on issues like navigation, page routing, product page design and more
  • Develop mock-ups for development
  • Conduct usability tests on each independent type of page on the website and create a report showcasing your findings


Desired Candidate Profile

  • 10 + years experience in UX and UI design, with a particular focus on enterprise applications and/or mobile applications and eCommerce
  • Extensive experience designing applications in at least one of Salesforces industries Insurance, Health, Public Sector, Telecommunications etc.
  • Understand the importance of defining meaningful customer experience metrics for digital experiences
  • Passionate about designing applications that are both eye-catching and intuitive, and that accelerate user productivity and adoption.
  • Have had experience leading UX for large complex agile projects, with many stakeholders, including agencies, customers, systems integrators and team members.
  • A self-starter, adept at picking up new skills and technologies, and eager to break new ground
  • Excellent communication skills, equally comfortable with crafting emails as leading a white-board discussion with customers, or delivering a functional demo
  • Salesforce Community Cloud development and design experience
  • Solid experience in creating wireframes, storyboards, user flows, process flows and site maps
  • Proficiency in Photoshop, Illustrator, OmniGraffle, or other visual design and wire-framing tools
  • Ability to solve problems creatively and effectively
  • Up-to-date with the latest UI trends, techniques, and technologies
  • Running user testing of applications, software and websites
  • Defining interaction models, user task flows, and UI (user interface) specifications
  • Have experience with accessibility standards and tools

A solid grasp of user-centered design (UCD), planning and conducting user research, user testing, A/B testing, rapid prototyping, heuristic analysis, usability and accessibility concerns.



Job Classification

Industry: IT-Software, Software Services
Functional Area: IT Hardware, Technical Support, Telecom Engineering,
Role Category: Telecom
Role: Telecom
Employement Type: Contract

Education

Under Graduation: Graduation Not Required
Post Graduation: Any Postgraduate in Any Specialization
Doctorate: Doctorate Not Required

Contact Details:

Company: Prodapt Solutions
Location(s): Texas
Website: http://careers.prodapt.com

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Keyskills:   UX User Flows Web Technologies Content Development User Research Interaction Design Visual Design

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Prodapt Solutions

Prodapt is a two-decade-old consulting & managed services provider, singularly focused on the telecom/DSP (digital service provider) ecosystem that helps clients transform their IT, products, operations, and networks to meet their strategic objectives. Prodapt provides end-to-end IT/software arc...