Job Description
Dear Candidate,
Greeting from Black and White Business Solutions Pvt Ltd..!!
WE'RE Hiring for Customer Support / AR Associate / International BPO - Freshers
Any Graduate / UG / 10+2 / Diploma/ B.E/B.Tech / B.Sc / BCA / BBA / Bcom / MCA / MTech / Freshers / Experience
**Candidates with backlogs can also apply**
Contact: HR Vrushali
Contact Number - 9513738***
Email: [Confidential Information]
Shift : Rotational Shifts / UK / US
Experience: Freshers / Experience
Shifts : UK / US / Australian Shift / Pilot Process /Rotational Shifts
Customer :
Banking / Insurance / E Commerce / Telecom / US Healthcare / AR Caller
JOB Role :
Engaged in handling calls of Enterprise & different business units (Internal & External)
Provide World Class Customer Service.
End to Transaction of Reports.
Need to maintain Accuracy in Reports.
Ability to work effectively in a team environment Pleasant, professional, and courteous personality skills
Excellent verbal and written communication skills
Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls/emails/chats regarding technical issues for end-users.
Perform problem cause analysis
Resolve customer queries and achieve customer delight.
Ability to Identify Opportunity and Implement Process Improvements
Has technical experience and skills in the areas of problem determination, creativity, and analysis.
Venue:
Address:721, Chinmaya Mission Hospital Rd,
Binnamangala, Stage 1,
Indiranagar, Bengaluru, Karnataka 560038
Landmark: Opp to M.K Retail
next to Andhra Bank
Required Candidate profile
One day interview process - Freshers can apply
Desired Candidate Profile
* Possess good communication skills, both oral and written
*Have a good attitude - should be committed to the work.
* Any graduates can appear or 10+2, 10+3 Pass out
* Should be flexible with rotational shift.
Regards,
Employement Category:
Employement Type: Full time
Industry: ITES
Functional Area: Customer Service
Role Category: Technical Support Executive ( voice)
Role/Responsibilies: International Bpo / Technical Support / Top Mnc / Isp Support
Contact Details:
Company: Black And White
Location(s): Bengaluru
Keyskills:
Voice
Chat Suppor
Email
Support Customer Suppor
Customer Service
Customer Support Executive
Customer Care
Customer Care Executive