Data Centre Facilities Admin - Pune - Amdocs

1. Manage Data Center ongoing operations from Facilities perspective

• Closely monitor space, power, cooling and other environmental parameters in the Live DC
• Respond to calls from NOC team for temperature, humidity, smoke etc alerts and coordinate with maintenance teams for quick resolution
• Assist in cabling for servers, storage of equipments in the DC before installation
• Cleaning of Data Center at regular intervals (twice a week) and maintenance of the floor tiles and grills
• Coordinate routine maintenance of the Environmental systems as per their PMC maintenance schedule contracts with vendors UPS, Electrical Panels, PAC, FA, VESDA, WLD, H2 detection etc
• Maintain stock levels of DC related equipments spares for UPS, Electrical panels, PAC, FA, VESDA, WLD, H2 detection etc.
• Plan / lead and coordinate all facility / IT related outages for DC
• Monthly Data Center report submission - coordinate with teams to provide data in the required format
• Prepare MOP, plan, coordinate and execute activities with RE / Facilities / IT / vendors for all changes to IT infrastructure related to DC and impacting DC operations on day to day basis. Keep NOC informed at all times. Submit RFC, seek CAB approval and inform completion of activities
• Coordinate for GBMS implementation and monitor environmental parameters at regular intervals
• Vendor engagement for all critical DC infrastructure on a quarterly basis to review issues faced, service issues, SLA violations and planning projects for upgrade

2. Plan and install new DC support HW for the Data Center in coordination with IT DC team

• Coordinate with vendor for DC support HW installation requirements from pre-procurement stage for all requirements till completion
• Preparation of the DC support HW installation in the designated area
• Coordination with LL for new DC support HW installation, detailed planning for cabling, installation, safety and maintenance in future
• Actual HW installation and include in Handover documentation. Complete handover and smooth operations on ongoing basis

3. Plan and uninstall old/unused DC support HW in the Data Center in coordination with IT DC team

• Coordinate with DC team, LL and other stakeholders for old/unused DC Support HW uninstallation
• Preparation of the old/unused DC support HW uninstallation with vendor - methodology, safety, risk and impact on ongoing operations
• Update the DC support HW plan post the uninstallation and provide revised layouts, plan and documents
• Scrapping of old/unused DC Support HW as per process and coordinate with stakeholders

4. Maintain Data Center support HW mapping records to provide quick inputs on the total power capacity, total power usage, rack space capacity and usage, total cooling capacity and usage needs for the existing setup and readiness to add new support HW for additional needs

5. Coordinate to improve DC PUE by continually monitoring, analysing and proposing to modify Environmental systems to be used optimally to have PUE at 1.7.

6. Participate in AOP process for planning the Budget and providing inputs on utilization during past year

Experience

Data Center Operations

Deep undertanding of Data Center Electrical system - Design, Maintenance

Deep undertanding of Data Center Cooling system - Design, Maintenance

Change Management and new HW installations

Capacity Management for Data Centers Soft Skills

Excellent communication - verbal, written

Team player, Problem solving, Time management

Critical Thinking and decision making

Working in multiple time zone and coordinating with international teams Certifications
ITIL, PMP, CDCP CDCS and other data center certifications