Process Developer - Cash & Collections
- Genpact India
- 3 to 5 Yrs
- Jaipur
- 3 years ago
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Job Description
Process Developer - Cash & Collections
- Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
- Cash management including detailing, application, transfers, write-off etc.
- Make collection to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
- Inbound & outbound calling
- Provide payment plans basis customer requirement
Minimum qualifications
- B.Com
- Proven experience
- Ability to exercise sound judgement and decision-making skills
- Excellent written and verbal communication and comprehension skills
- Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities
- Good customer handling skills
- High Energy level
- Good knowledge of Excel
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - Software
Role Category: Finance / Accounts / Tax
Functional Area: Not Applicable
Role/Responsibilies: Process Developer - Cash & Collections
Contact Details:
Company: Genpact IndiaLocation(s): Jaipur
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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