Operations Program Manager - Hyderabad @ Microsoft

We are looking for a Program Manager who is passionate about operations while solving complex business optimization problems at scale. Our desired individual will have excellent organizational and communication skills, ability to navigate ambiguity, and strong project management skills. The Program Manager s main function will be to manage and support the Hardware Procurement team within Procurement Operations. To be successful you must have the ability to manage large volumes of work while possessing the skills to quickly communicate with stakeholders and identify priorities that deserve your focus.

As an Operations Program Manager, you will help manage a team of vendors while also working to improve existing processes via automation or process engineering and mitigate risks to the business.

You will help:

• Manage the Hardware Procurement vendor team, ensuring accurate and timely processing of over 25,000 purchase orders a year.
• Identify issues resulting in cycle time reduction for both Pricing and Procurement requests and work with business and engineering partners to solve.
• Partner with Finance to drive efficiencies in approval cycle times.
• Work directly with the supply base to process price validation and deliver a single, accurate price to the Procurement team for PO creation.
• Process price and procurement requests received via ticket, email or as otherwise requested by Microsoft management in support of server, network, SAN and spare requirements.
• Actively manage the Pricing and Procurement requests by tracking receipt, status, cycle time, escalating roadblocks and drive to completion of all requests.
• Identify necessary toll gates for all new markets relating to procuring OPEX and CAPAEX materials and goods and services before demand enters pipeline.
• Collaborate with Supply Chain Operations Management, Capacity Planning, and Clear to Build teams to ensure on time delivery of demand.
• Provide clear, effective, and timely communications.

Qualifications

Required Qualifications

• Bachelor s degree in Operations, Business, Supply Chain, or a related field, or equivalent alternative education, skills, and/or practical experience is required.
• 4+ years minimum experience in Operations Project or Program Management.
• Strong written and oral communication skills along with desire and ability to communicate with business leaders through all levels of the organization.
• Ability to maintain a broader perspective and identify and evaluate opportunities to enhance the business through cross-group collaboration
• Strong organization and time-management skills and high attention to detail
• Ability to manage numerous competing priorities in a flexible and fast-paced environment

Desired Qualifications

• Experience writing SQL queries and designing and developing Excel and Power BI reports
• Ability to successfully collaborate across multiple teams
• Capable of strong individual contribution and influence across non-direct reporting teams
• Problem solving capability with a calm demeanor
• Ability to maintain good judgment in fast-paced, high-stress environments