Manager - Claims
- Genpact India
- 2 to 4 Yrs
- Noida, Gurugram
- 3 years ago
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Job Description
*With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world s biggest brands and we have fun doing it. Now, we re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for
We are inviting applications for the role of Manager, ClaimsIn this role you will be responsible for balancing backend operations for Specialty Claim management unit. Leading of 15 to 20 resources and keeping an engaged workforce
Roles & Responsibilities- Develop a strategy for team to reach organization goal and Communicate clear instructions to team members
- Monitor team members and able to provide mentorship whenever needed and be responsible for the flow of day-to-day operations.
- Build reports to update the company on the team's progress and rapport building with the internal & external partner
- Look after any issues that arise during shift promptly and deftly, seeking advice from the duty manager where necessary
- Ensure that the highest possible levels of customer service are delivered at all times and assist the Management as and when necessary to make the business run effectively and efficiently
- Ensure the team serves all products to company and brand specification
- Graduation in any stream except B.Tech and Technical Graduation & Law
- Specialty Insurance Claims knowledge preferred, insurance domain certification will be an added advantage
- Good analytical and problem solving skills and ability to communicate verbally and through emails/Phones with businesses.
- Shown ability to build effective working relationships with clients & internal partners and Positive attitude with a focus on continuous operational improvement and an open mind to change
- Insurance knowledge and ability to understand and interpret Specialty Insurance Claims terminology
- London Insurance market knowledge will be more preferable
- Proficient with MS Excel, MS Word, MS PowerPoint
- Ability to do root-cause analysis for process gaps highlighted and to crunch data, possesses data driven & fact-based approach
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
,Employement Category:
Employement Type: Full timeIndustry: IT - Software
Role Category: Risk / Underwriting
Functional Area: Not Applicable
Role/Responsibilies: Manager - Claims
Contact Details:
Company: Genpact IndiaLocation(s): Noida, Gurugram
Genpact India
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and ...
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